Learner Support

1 The graph shows that the more student aware on the using of the service the better they will understand on the uses of the services.

2.Open school should provide more awareness program just to boost the learners on how to use the services.

3We need to help the learner everyday they using the services so they can understand better on the using of services.

  1. Thereā€™s a positive relationship between the awareness and usage of the support services. The more the learners are aware of the available support services the more it is used. However, the percentage of the usage is lower than awareness indicating that some just donā€™t use even though they are aware of it. These are the ones that needs to be monitored and helped in order enhance students usageā€¦

  2. It indicates that providing the services itself does not guarantee a 100% usage. The open school should focus on the gap areas and try to enhance the awareness of the services.

  3. I would invest in;

  • boosting awareness campaigns
  • encouraging feedback and recommendations
  • adapting strategies to increase usage
  • offering incentives and recognition

The data suggests a positive correlation between learnersā€™ awareness of support services and their usage. Generally, higher awareness percentages align with higher usage percentages. However, some services, like comments in tutor-marked assignments, show a notable awareness-usage gap, indicating potential areas for improvement in promoting those specific services to students. It emphasizes the importance of effective communication and promotion to bridge the awareness-to-usage transition.
The data suggests a discrepancy between studentsā€™ awareness and usage of support services. While awareness is generally high, actual utilization varies. For instance, study guides/course books have high awareness and usage, indicating alignment. However, academic counseling has lower awareness and even less usage, suggesting a potential disconnect.
To bridge this gap, the open school should focus on improving communication channels to enhance awareness. This could include regular updates, targeted marketing, and perhaps integrating support services into the curriculum. Additionally, addressing barriers to usage, such as making services more accessible or tailoring them to student needs, could encourage greater utilization.
To maximize use, the open school should emphasize the practical benefits of each service, showcase success stories, and incorporate user feedback for continuous improvement. Creating a supportive learning environment where students feel comfortable seeking help is crucial. Regular surveys and feedback mechanisms can also help the institution understand evolving student needs and adjust services accordingly.

  1. The scatter plot shows a positive relationship between learnersā€™ awareness of available support services and their usage of the services. This means that as learners become more aware of the support services that are available to them, they are more likely to use them. This relationship is likely due to a number of factors, including: Learners who are aware of the support services that are available to them are more likely
    ā€¢ to believe that they need help.
    ā€¢ to know how to access those services.
    ā€¢ to feel comfortable using those services.

  2. The relationship between learnersā€™ awareness of available support services and their usage of the services tells open schools that they need to focus on raising awareness of the support services that they offer. This can be done through a variety of channels, such as:

  • Orienting new learners to the support services that are available to them.
  • Providing information about support services in student handbooks and on the school website.
  • Promoting support services through posters and flyers.
  • Talking to learners about support services in class and during individual meetings.
  • Encouraging learners to share information about support services with their peers.

In addition to raising awareness, open schools should also make it easy for learners to access the support services that they need. This can be done by:

  • Making sure that support services are available at convenient times and locations.
  • Providing clear and concise information about how to access support services.
  • Removing any barriers that may prevent learners from accessing support services, such as financial or transportation barriers.
  1. There are a number of things that open schools can do to encourage learners to maximize use of the support services that they offer. These include:

ā€¢ Making support services relevant to learnersā€™ needs
ā€¢ Creating a supportive and welcoming environment.
ā€¢ Promoting a culture of academic support
ā€¢ Providing incentives for using support services
ā€¢ Monitoring the use of support services.
ā€¢ Celebrate successes. When learners make progress, be sure to celebrate their successes. This will help them to stay motivated and to continue using support services.

1. Comment on the relationship between learnersā€™ awareness of available support services and their usage of the services:

The graph depicts a positive correlation between learnersā€™ awareness of available support services and their subsequent usage of these services. As awareness increases, there is a corresponding rise in usage, indicating that informed students are more likely to actively engage with the support services provided by the open school. This correlation underscores the importance of effective communication and promotional strategies to enhance awareness, as it directly influences the utilization of support services.

2. What does the relationship tell you about what your open school should do after putting in place learner support services?

The relationship emphasizes the significance of robust awareness campaigns alongside the implementation of learner support services. Merely having support services in place is insufficient; there is a need for proactive and targeted communication to ensure that students are well-informed about the available resources. This suggests that the open school should invest in comprehensive orientation programs, regular communication channels, and user-friendly guides to educate students about the range of support services offered.

3. How would you get your learners to maximize the use of support services you invest in?

To maximize the use of support services, a multi-faceted approach is recommended. Firstly, the open school should implement an ongoing communication strategy to consistently inform students about the existence and benefits of support services. This could include regular emails, newsletters, and social media updates. Additionally, organizing mandatory orientation sessions and workshops during the enrollment process can provide detailed insights into available services. To encourage engagement, the open school should highlight success stories and positive outcomes resulting from the use of support services. Creating user-friendly platforms and interfaces for accessing these services, coupled with prompt and personalized feedback, can further incentivize students to actively utilize the support resources provided. Ultimately, fostering a culture that values and promotes the use of support services is key to ensuring their maximum effectiveness.

  1. It is noted that the awareness has been created well to the learners on the different types of services. This means that learners are well versed to these services but not using it to that extent. What I understand from the table is that learners are more interested on online/digital types of services and face to face tutorials rather than books containing course outline.

  2. After looking at the graph on types of services provided, awareness and usage, I think any open school should encourage more on study groups, face to face tutorials and orientation workshops. Open school should look at the learners interest after putting in place learner support services and create more awareness on that.

3.By creating more awareness on that.
Talking more about that during face to face tutorials.

  1. There is more usage as awareness level increase.
  2. Open School can be efficient is proper awareness is taken.
  3. Learners Support should be readly avalible face to face and also online.

1.The only activity that was well utilised by the students(when they were aware of it) was the face to face tutorial.
This indicates that guided support helps students to be engaged.

2.As stated above,after learner support is put in place,stuidents would need continued guidance to ensure they actually use the support services and use it efficiently and effectively.

3.I would ensure they maximise use of support services by guidinng them throughout the duration of the course.

The graph shows a strong positive relationship between learnersā€™ awareness of available support services and their usage of the services. As awareness of the services increases, so does the usage of the services. This indicates that the more informed and aware learners are about the support services, the more likely they are to utilize them.

This relationship tells us that after putting in place learner support services, our open school should prioritize increasing awareness and promoting these services to the learners. This could involve implementing targeted communication and marketing strategies to ensure that all learners are aware of the available support services and how to access them.

To maximize the use of support services, we could implement a comprehensive awareness campaign that includes information sessions, workshops, and digital marketing to ensure that all learners are aware of the support services and understand the benefits of utilizing them. Additionally, we could gather feedback from the learners to understand their specific needs and tailor the support services to meet those needs, thus increasing their relevance and appeal to the learners. Regular reminders and updates about the availability and benefits of support services can also help to keep them at the forefront of the learnersā€™ minds.

  1. Comment on the relationship between learnersā€™ awareness of available support services and their usage of the services.

The graph shows that there is a positive correlation between learnersā€™ awareness of available support services and their usage of the services. As awareness of the services increases, so does the usage of the services. This suggests that learners who are aware of the support services are more likely to use them.

  1. What does the relationship tell you about what your open school should do after putting in place learner support services?

The relationship suggests that it is not enough to simply put in place learner support services. It is equally important to ensure that learners are aware of these services. Open schools should invest in promoting and advertising the availability of support services to learners. This can be done through various means, such as email announcements, social media, or flyers. Open schools should also ensure that the support services are easily accessible and user-friendly to encourage usage.

  1. How would you get your learners to maximize use of support services you invest in?

To maximize the use of support services, open schools should consider the following strategies:

  • Promote the availability of support services: As mentioned earlier, open schools should invest in promoting the availability of support services to learners through various channels.
  • Make support services easily accessible: Open schools should ensure that support services are easily accessible to learners. This can be done by providing multiple channels of access, such as phone, email, or online chat.
  • Provide user-friendly support services: Support services should be user-friendly and easy to navigate. This can be achieved by providing clear instructions, simple interfaces, and easy-to-understand language.
  • Offer personalized support: Open schools should strive to offer personalized support to learners. This can be done by assigning dedicated support staff to each learner or by offering tailored support based on the learnerā€™s needs.
  • Monitor usage and feedback: Open schools should track the usage of support services and gather feedback from learners to identify areas for improvement. This can help to ensure that support services are meeting the needs of learners and are being used effectively.
  1. The more learners were aware of the existence of the Learner support system, the higher the usage.
  2. The relationship shows that, once a support system has been put in place, the next step is to create awareness.
  3. I would first of all take learners to an institution that has an already established learning support system for them to learn on it at the same time just wanting them to appreciate the importance of such a system. Then I will purchase for my institution after which I will organise again a session to sensitise them on the fact that the college now has a learning support system

This is quite elaborate @Krishnil.

  1. The graph shows a positive relationship between learnersā€™ awareness of available support services and their usage of the services. This means that learners who are aware of the support services available to them are more likely to use them. This is likely because learners who are aware of the support services are more likely to know how to access them and are more likely to feel comfortable using them.

  2. The relationship between learnersā€™ awareness and usage of support services tells open schools that they need to make sure that learners are aware of the support services that are available to them. This can be done through a variety of channels, such as:

  • Including information about support services in all learner materials
  • Promoting support services at learner orientation events
  • Having staff members available to answer questions about support services
  • Providing learners with easy access to information about support services through the open schoolā€™s website or learning management system
  1. Here are some ways to get learners to maximize use of the support services that open schools invest in:
  • Make support services easy to access. This means having support services available online, through phone, and in person. It also means having support services available at times that are convenient for learners.
  • Make support services relevant to learnersā€™ needs. This means providing support services that cover a wide range of topics, such as academic support, personal support, and career support. It also means providing support services that are tailored to the specific needs of different learner groups.
  • Promote the benefits of using support services. Open schools can promote the benefits of using support services through learner surveys, focus groups, and testimonials from learners who have used support services in the past.
  • Normalize help-seeking behavior. Open schools can create a culture where help-seeking is seen as a normal and positive behavior. This can be done by talking about the importance of help-seeking in learner orientation events and by providing staff members who are trained to provide support to learners.

In addition to the above, open schools can also use the following strategies to encourage learners to maximize use of support services:

  • Provide incentives for learners to use support services. For example, open schools could offer learners badges or certificates for using support services, or they could enter learners into a raffle for prizes.
  • Provide learners with personalized support plans. This will help learners to identify their specific needs and to develop a plan for using support services to meet those needs.
  • Follow up with learners who are using support services. This will help to ensure that learners are getting the support they need and that they are making progress towards their goals.

By taking these steps, open schools can help learners to maximize use of the support services that they invest in. This can lead to improved learner outcomes and a more successful open schooling system.

Bula Vinaka,
After analyzing the graph, I saw the difference between usage and awareness were growing larger meaning that learners were aware that support mechanism were provided for their learning, but learners were not aware that such services exist, or they failed to utilize the service to reach maximum progress in learning. Therefore, after putting up the learner support services in my school, teachers should raise awareness on the services offered to support learners and their benefits to support their learning. Hence, to get my learners to use the support services available to them, I will show them the benefits of using such services available to support their learning.