Learner Support

Courses QA4ODFL2
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  1. Increased awareness results in more usage.
  2. The constructive and positive relationships clearly depicts that the learners maximize the use of support services better because they have been clearly instructed,closely monitored and provided clear guidance.
    3.I would get my learners to maximize the use of support services by:

  • Building a collaborative relationship

  • Creating a secure,dependable and flexible learning structure

  • Maintain and encourage a positive outlook.Focus on the good

  • Provide opportunities for small successes and celebrate them

  • Incorporate learners interest and experiences into lessons.

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  1. The relationship between learners awareness of available support services and their usage of services is positive. The awareness created on the type of service relates to the student usage of that particular type of service. The services about which less awareness is created, students tend to use them less. However, for study guides/ course books, 91.2% of awareness was done but only 61.6% of students use it.

  2. After putting in place learner support services, my open school should create awareness on types of services provided and how it can be accessed by the learners.

  3. To maximize the use of support services by the learners sufficient awareness should be created so that the learners are aware of the services available and make maximum use of it.

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  1. It shows that the more knowledge given on awareness the more they put it in to practice.
  2. The relationship tells me that the learners need to know how things work for them to know what is to be done.
  3. Relationship between plan and put in to practice is vital to effective results.
  4. Remind them of available awareness needed for development. Orientation needed prior.
  5. Students should be given personal assistance.
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  • The degree of awareness and utilization have a positive relationship, with usage tending to rise as awareness does.
  • To boost the use of the support services offered, open schools should raise awareness of the resources that are accessible.
  • I would inform the students of the resources for support that are out there.
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  1. The graph shows that when learners are aware of or made known to them about the available support services then they are able to use these services. The less they are aware of these services, they will also use them less because they are not informed of the importance of these services or they are not aware of their existence.
  2. My Open school should have an awareness programme or an orientation programme to introduce to the learners the available support services that are there and what their uses are so that the learners can make use of these services. If the learners do not see the importance of these services, they may not use them or make use of them.
  3. I must run a week long orientation programme online or really advertise well the support services so I get the learners to use them to the maximum.
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  1. The graphs shows the more awareness being carried out, the more students will use the services provided.
  2. The relationship states that the learners need to know how things work for them and what is to be done.
  3. We can maximise the use of support services through guidance and awareness.
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The graph shows that the degree of awareness created of the availability of support services is very much related to the usage of the services. As there are diverse types of learners, different forms of awareness should be created to reach a maximum number of student participation. It is also important that the learners not only communicate with the school but with each other so that they keep up with the latest developments. I would use different platforms to reach all learners.

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Communication plays vital role in any work service. The graph shows awareness are done on student support services when used better. Open schools uses variety methods to promote support services. While using such methods receiver should receive on time.
Some method are used daily to maximize the usage.

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  1. According to the graph the relationship between learner awareness of availability and the usage of the services not to operate equally. The more usage is carried out, the more awareness is needed. This shows that services is available for the studentā€™s but learners do not intend to put into actuons.

  2. Open school should encourage, promote and create awareness on how to use services more effectively.

  • Clear and precise communication disseminated on school platform via emails, newsletters, school social media and class viber groups about the support services that are available.
  • School Assembly/ Class orientation is another way to pass the information to students to take advantage of the services available.
  1. I will monitor and guide my learners daily and will encourage them to use the services available consistently. Give daily reminders and personal assistance to my challenging learners so that they use the services to the maximum.
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In the first place, students use or interact with these services more when they are more aware of them. Second, the utilization % is consistently less than the awareness percentage for every item. This suggests that some students, even those who are aware of the services, may choose not to use them. It is best to focus on this student group in order to increase the engagement rate.

To guarantee that they reach the greatest number of students, open schools should advertise and market all of their support services through a variety of channels. Advertising on TV, radio, social media, and in newspapers can all be quite beneficial. Offering rewards to students who utilize the support service is a good idea.

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There is a positive correlation between the two variables; usage and awareness. This implies that more awareness on certain type of student services would increase students using the services offered to boost their learning. It is important to make more awareness to students about the available service in school so that they feel comfortable to attend and be part of the services offered in supporting their learning. In my context, a clear communication and direction has to be repeatedly orchestrated over and over again for our students to really get a clear understanding such that their it impress and they can use the services offered in school.

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  1. A positive relationship between level of awareness and usage where usage tend to increase with increased level of awareness.
  2. Open school should create awareness of available support so as to increase uptake of the support services available.
  3. I would make the learners be aware of support services available.
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The graph highlights the significant impact of studentsā€™ awareness on the utilization of support services, emphasizing the need to introduce and make students aware of the array of available resources. To ensure optimal use of these services, educational institutions can employ a set of effective strategies, focusing on raising awareness, enhancing accessibility, and fostering engagement.

Clear and consistent communication is key, utilizing various channels like the school website, email, social media, and information sessions to provide students with comprehensive information about the support services. During student orientation and onboarding, the importance of these services and their long-term benefits should be underscored. Personalization can be achieved by assigning each student an academic advisor or counselor to provide tailored guidance.

Early intervention systems identify struggling students, and peer mentoring programs offer experienced students as informal guides. Regular check-ins assess studentsā€™ needs, and streamlined access simplifies their utilization of support services. Sharing success stories of students who have benefited from these services serves as motivation.

By implementing these strategies, educational institutions can create a supportive and inclusive environment that empowers students to effectively use the support services available to them. This, in turn, contributes significantly to their overall success and well-being, ensuring a positive and enriching educational experience.

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  1. Comment on the relationship between learnersā€™ awareness of available support services and their usage of the services:
  • For most of the support services, there is a positive correlation between awareness and usage. In general, higher awareness corresponds to higher usage.
  • However, itā€™s important to note that the gap between awareness and usage varies. Some services, like study guides/course books, have a relatively large gap, with high awareness but lower usage.
  • On the other hand, services like academic counseling and study groups have a smaller awareness-to-usage gap, with a lower percentage of awareness but a relatively higher percentage of usage.
  1. What does the relationship tell you about what your open school should do after putting in place learner support services?
  • The data suggests that providing learner support services alone may not guarantee their full utilization.
  • Your open school should focus on enhancing awareness of these services, especially for services where there is a large gap between awareness and usage.
  • Consider evaluating the effectiveness and relevance of each support service to ensure they meet the learnersā€™ needs.
  1. How would you get your learners to maximize the use of support services you invest in?
  • Conduct targeted awareness campaigns: Promote the less-utilized services through targeted communication, explaining their benefits and how they can assist learners in their studies.
  • Improve service accessibility: Make it easy for learners to access support services online or through user-friendly platforms.
  • Encourage feedback and recommendations: Gather regular feedback from learners to understand their preferences and areas of improvement for support services.
  • Implement incentives and rewards: Offer incentives or rewards for using support services, such as certificates or recognition.
  • Personalize support: Tailor services to the individual needs and preferences of learners to make them more engaging and effective.
  • Monitor and adapt: Continuously monitor usage patterns and adapt strategies to maximize service utilization.
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Graph shows the strong positive relationship between the learnersā€™ awareness and the usage of learning support services. If learners are fully aware of such support services then the more they will use the services.
To maximize the use of the services learners need to
i. Master the skills in using it.
Teachers should train them how to use the service practically.
ii. Aware of the benefits and drawbacks of using the service.
Teachers should clearly explain the benefits and drawbacks of using the service.
iii. Use the service regularly
Teachers should design weekly tasks that will use the services and monitor it. This will encourage learners to use the services.
Using the support services sometimes not applicable to learners or do not know how to use it so when providing support services it is important to know that they can be used or learners could assess to. Notifying the learners on how to use them and when to use should well introduced to all.

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Learning Activity 3
Look at the graph carefully and then answer these questions:

  1. Comment on the relationship between learnersā€™ awareness of available support services and their usage of the services.
  2. What does the relationship tell you about what your open school should do after putting in place learner support services?
  3. How would you get your learners to maximise use of support services you invest in?

Answers

  1. The relationship between learnersā€™ awareness of available support services and their usage of the services. ā€“
    As learnersā€™ awareness of available support services increases, their usage of the services increases.

  2. To maximize usage, the schools must create awareness, promote and advertise their support services through television, radio, newspaper and social media.

  3. In order to get learners maximise the use of support services, they must be trained how to use and provided with demonstration during awareness.

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As the learnerā€™s awareness of available services increases their usage of the services or utilization of the resources also increases. Therefore in order to get a more flexible and conducive learning environment in an open schooling we need to provide more awareness to the support services in order for the learners to get familiar and have broad knowledge so they can utilize the resources and support learning services to enhance their learning.
Having them to be trained or having worshops so that they have the skills and knowledge to support their learning.

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There is a positive relationship between level of awareness and usage where it shows that the more knowledge given on awareness the more it is put into practice.
It also encourages the learners to understand how things work and what needs to be done.
Open schools should encourage, promote and create more awareness on how to use services more effectively.
Students should be given individual assistance.
The plan and put also helps in producing better results.

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  1. It is really important that there is a lot of learnerā€™s awareness about the available support services and their usage. This is because a lot of learners may not have the facilities or the right tools to access the services and even to know how to use them. Awareness and how to use or instructions or directions is really important. Once learners are aware of these services, then they can make use of them. If they are not aware, then it will be difficult to access and make use of them.

  2. After putting in place learner support services, then the open school should make a lot of awareness and provide guidance on how to use these services. They should make sure that learners are able to have access to the services. They need to make sure that they have contacts for all the learners so that those in the remotest areas do not feel left out.
    A lot of awareness and instructions or directions will be really helpful to the learners. This is by way of visits, instruction manuals, handbooks, radio announcements, telephone calls and so on.

  3. I would get the learners to maximise use of the support services by monitoring and following up on them to check if they have any difficulties or if they are able to use the services effectively.

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Learning activity 3
The learnerā€™s awareness of available support services improves when they are provided with information on how to effectively use the services. This graph illustrates positive attitude of learners as they use the services more when they are competent with the knowledge. It also shows that once learners begin using the service they are not familiar with the instructions but they develop their knowledge during the course. Some of the learners may be having difficulties identifying the open school course materials but they become familiar when they continue to use during their learning.
When open school place learner support system it can provide guidance to students on how to get access to different resources. The learners can be assisted through guidance when open school creates awareness it can be accessed by learners. Through the steps provided learners can become competent while using the resources provided during the course. The learners can be provided with link as address for asking about details or assistance like email address. When learners ask for assistance they can be provided feedback so that they know that it is effective way of communication since it is open school course. Through the strategy of providing feedback to students when they need assistance will encourage the learner to continue with their learning and achieve the outcome of completing the course.
The support services can be utilized effectively by providing detail information with steps so that the learners can follow while using the open school services. When learners need assistance, they can be provided with a link as email address from which they can ask for assistance. The open school is online course where the website used for the course should be provided with maintenance so that it is available for the learners when they need assistance. It can provide feedback to the learners from which they can effectively continue with the course. The learners can be provided with recommendations so that the services can be improved to enhance students learning process.